07:00 - 08:20:
Registration, Breakfast, and Networking. Thank you, CDO Club!
08:20 - 08:30: Welcome
08:30 - 09:00: Opening Keynotes with Dave Aron and David Mathison
Dave Aron: Global Research Director at Leading Edge Forum• Topic: "Winning in the 21st Century" • Summary: Most companies and government agencies have sleepwalked into the 21st century with business models, operating models, talent pools, products, services and processes that were designed for much more static, analogue times. In this session Dave Aron will outline Leading Edge Forum’s perspective on how to win in this increasingly digital 21st century. David Mathison: Founder and CEO, CDO Club and CDO Summit • Topic: "100 CDOs Who Have Become CEO" • Summary: After extensive research into the CDO Club membership, David Mathison updates his findings on CDOs who have become CEO and Board Directors. Incredibly, in just the last seven years, over 100 CDOs have become Chief Executive Officer. Mathison will examine this startling trend.
09:00 - 09:30: Keynote: Anna Frazzetto: Chief Digital Technology Officer & SVP at Harvey Nash
• Topic: "Oh the Humanity! The Human Challenges Facing the Digital Chief" • Summary: From security threats to machine learning to fear of the unknown, CDOs are at the center of sweeping organizational change and uncertainty. It’s an exciting but tempestuous time that requires tech leaders to put new and different management skills to the test. Join Anna Frazzetto—CDO and SVP for Harvey Nash-- for an exploration into the human side of digital transformation. Using the 2017 Harvey Nash/KPMG CIO Survey as a starting point, this presentation will explore how culture, partnership, talent and compassion can make or break digital success. Take advantage of this opportunity to examine the challenges of driving tech change while championing people and the key role CDOs play in ensuring organizations do not lose their humanity despite digital disruption.
09:30 - 10:00: Keynote: Paul Shetler: Former CEO, Digital Transformation Office, Australian Government
• Topic: "Lessons Learnt Transforming Government in UK And Australia" • Summary: This session will explore Paul Shetler's experience leading government digital transformation efforts in Australia and the U.K., and will highlight ‘best practices’ for both public and private sector initiatives. In July 2015, Paul was hired as CEO of the Australian Government's Digital Transformation Office (DTO). The 2015-16 Australian Federal Budget included AUD $95.4 million to establish the DTO as part of a AUD $254.7 million "Digital Transformation Agenda," to provide more efficient digitally-delivered government services. Prior to this, Paul was Director at the U.K.'s Government Digital Service (GDS). From January 2014 to February 2015, Paul was Chief Digital Officer at the UK Ministry of Justice (MOJ), where he was tasked with digitally transforming the way the public use government services, from booking a visit to a prison to filing a civil claim. Under Paul's leadership, the Ministry of Justice delivered four of the UK Government's 25 digital transformation exemplars.
10:00 - 10:30:
Mid-Morning Break Thank you, CDO Club!
10:30 - 11:15: Panel: Winning Strategies with Digital, Data, and Social Media
• Summary: This panel will explore winning strategies across a variety of online platforms and services, such as social media and advertising. The goal of this session is to uncover "best practices" to help you achieve successful results for anything from winning electoral campaigns to improving customer service, increasing memberships, improving brand awareness, or generating sales. The panel features experts in social media from the World Bank; digital advertising from the RNC; membership from AARP; the GM of a leading technology provider for electoral campaigns; and a former director of new media technologies from the Executive Office of the President/The White House. • David Mathison (moderator): CEO, CDO Club/CDO Summit • Christine Montgomery: Head of Online and Social Media at The World Bank • Gary Coby: Former Director of Digital Advertising and Fundraising at Donald J. Trump for President Campaign • Mike Liddell: General Manager, Digital and Vice President of Digital Services at NGP VAN • Sami Hassanyeh : SVP Digital Strategy & Membership at AARP • Tom Cochran: Chief Digital Strategist & Vice President, Public Sector at Acquia
11:15 - 12:00: Fireside Chat: Gerrit Lansing: Former Chief Digital Officer at The White House and Jonathan Swan: National Political Reporter at Axios
• Topic: "The Startup That Won the White House" • Summary: How the RNC prepared for the GOP nominee for 4 years, and helped scale an 18 week sprint in the 2016 General Election
12:00 - 13:30:
Lunch Thank you, CDO Club!
12:15 - 13:30: Impact Keynotes
12:15 - 12:30: Keynote: Murray Izenwasser: CMO & VP, Digital Transformation at AAJ Technologies
• Topic: "Big Data? How about Enterprise Data first?" • Summary: Everyone is focused on Big Data to drive insights and create redefined businesses, processes and models, all in the name of Digital Transformation. And there is real value in creating Big Data systems, approaches, and analytics to find business trends and correlations, and create systems that can prevent diseases, combat crime, drive sales and marketing, and so much more. But most organizations can get a massive return by focusing inward and consolidating your own Enterprise Corporate Data. By bringing all your disparate data sets and remote datastores together, a 360-degree view of your customers across the enterprise will emerge, regardless of the internal or external touchpoint. It’s not easy, but it is definitely doable. By focusing on your corporate data as a first step in your Digital Transformation process, you will not only create the platform for all your other transformational initiatives, but you will also drive real-world top and bottom line revenue, increase customer and employee satisfaction, and improve processes throughout the organization. The presentation is based on actual case studies and real world approaches to achieving one global, enterprise-level view of your customers to drive your business.
12:30 - 13:00: Keynote: Tianhui Michael Li: Founder of The Data Incubator
• Topic: "Building a Data Science Mindset" • Summary: Today's data-driven digital economy requires all employees, even non data scientists, to have a data science mindset. We'll delve into business case studies from successful clients who have successfully leveraged data science as well as how misadoption has lead to well-known public failures. These include lessons that even data scientists commonly get wrong and the importance of adopting the right data science mindset throughout the organization. Finally, we'll draw on our experiences working with corporate clients to give best practices when founding Data Science Centers of Excellence that drive grassroots data science mindset adoption.
13:00 - 13:30: Keynote: Rajesh Anandan & Topher Wurts
• Topic: "Neurodiversity: The New Competitive Advantage" • Summary: The diversity of human minds can be a powerful asset in every industry, and tapping into the strengths of autistic individuals can produce extraordinary results. Our differences, far from needing to hold us back, can propel us forward to better ideas, better results and better organizations. This interactive session will explore the potential for neurodiversity to boost the performance of digital teams and also suggest ways of accessing this community to recruit new talent. • Rajesh Anandan: CEO of ULTRA Testing & SVP at UNICEF Ventures • Topher Wurts: Founder of Autism Village
13:30 - 14:15: Panel: Improving Citizen’s Lives Through Data, Insights, and Analytics
• Summary: Making better use of data analytics and insights can help solve problems and deliver better results for all citizens. Public and private sector initiatives must deliver access and mobility for all, including underserved communities. This panel features data and analytics leaders discussing their approaches, and the opportunities and challenges they face in delivering solutions. • Michael Krigsman (moderator): Industry Analyst and Host at CXOTALK • Anthony Scriffignano, Ph.D.: SVP, Chief Data Scientist at Dun & Bradstreet • Caryl Brzymialkiewicz: Assistant Inspector General & Chief Data Officer at U.S. Department of Health and Human Services Office of Inspector General • Amen Ra Mashariki: Urban Analytics Lead at Esri • Kelly Tshibaka: Chief Data Officer at USPS Office of Inspector General • Michelle Gore: Former Chief Data Officer Colorado Governor's Office of Information Technology
14:15 - 14:45: Keynote: Dr. David A. Bray: Chief Information Officer at Federal Communications Commission (FCC)
• Topic: "Leadership and Positive #ChangeAgents in Exponential Times" • Summary: As a result of advances in digital technologies, our world is changing exponentially with impacts on how we work, play, and live. There are no "just IT" projects anymore – only mission or business projects with "IT baked-in." This represents a crucial shift in mindset. In addition, whereas the motto in Silicon Valley might be “fail fast and fail often,” such a model is not going to work for public service or large established organizations. The only way such existing organizations can gain the expertise needed to respond to and take advantage of the digital disruptions occurring globally will be to do “dangerous experiments” as positive change agents, akin to what entrepreneurs also do. This keynote will share insights from how positive change agents -- leaders who “illuminate the way” and manage the friction of stepping outside the status quo -- can be cultivated and championed across organizations to make the necessary digital transformations to thrive in our exponential times.
14:45 - 15:15:
Mid-Afternoon Break Thank you, CDO Club!
15:15 - 16:00: Impact Keynotes
15:15 - 15:30: Keynote: Jay Chakrapani: Chief Digital Officer at Barnes and Noble Education
• Topic: "Omni-channel Customer Engagement Strategies" • Summary: In brick and mortar dead in the age of digital? The answer is absolutely not! This session will share some examples of fluid customer experiences between physical, digital and mobile and how technology is changing how physical spaces serve customer needs.
15:30 - 15:45: Keynote: Rich Dill: Enterprise Solution Architect at SnapLogic
• Topic: "Iris – Can you build an integration pipeline for me?" • Summary: SnapLogic has put Machine Learning to work for our customers. Iris is a strategic technology platform that starts with an Integration Assistant in use today and in the future will offer self building integrations. We'll discuss how integrations could be like self driving cars in the future.
15:45 - 16:00: Keynote: Nancy Hensley: Director, Growth & Strategy IBM Analytics at IBM Hybrid Cloud
• Topic: "Growth Awakening: Embracing A Growth Mindset to Make Products More Consumable" • Summary: Leveraging growth in the on-premises analytics software market presented a unique challenge. Growth rates in general were much smaller than in the cloud, however investment levels by clients were much higher. Additionally most of the data clients wished to leverage was stuck behind their firewall. IBM needed to look at Growth differently. Leveraging Growth Hacking techniques, IBM was able to accelerate growth with both a mature product and in a low growth market.
16:00 - 16:30: Keynote: Rob Roy: Chief Digital Officer at Sprint
• Topic: "If you are not mobile-first, you are not customer-first" • Summary: If your strategy is not mobile-first, it’s not customer-first. Mobile readiness is an absolute necessity. The customer smartphone is on 24/7, and they use it at a rate that’s always trending upward. This session will teach you how to do whatever you have to do to motivate your company to adopt a mobile-first, customer-first marketing strategy.
16:30 - 17:00: Keynote: Thomas Hjelm: Chief Digital Officer at NPR
• Topic: "The United States of Public Radio" • Summary: What made public radio great -- the impact of strong journalism, the intimacy of audio, the relevance of local reporting, the commitment of listeners to support their stations financially -- remain as powerful as ever. Together, NPR and public radio stations and producers must find ways both to preserve those values and respond rapidly to new opportunities for growth and innovation. Here's our approach: a new kind of Digital Network.
17:00 - 17:30: Keynote: Inderpal Bhandari: Global Chief Data Officer at IBM
• Topic: "Enabling a Cognitive Business" • Summary: The role of the Chief Data Officer has evolved from head of the data warehouse to a C-level change agent responsible for driving significant enterprise transformation. Transformation starts with a robust data strategy that drives business outcomes. This keynote includes discussion on the Cognitive Enterprise Blueprint, a playbook comprised of the technology, organizational aspects, and business process components that Chief Data Officers can follow to bring cognition to their own enterprises.
17:30 - 18:00: US 2017 Chief Digital and Data Officer of the Year Awards and Presentations
18:00 - END: